Masar CRM System

1. Customer Management
• Record customer data in detail (name, address, means of communication, etc.).
• Continuously track and update customer records, including interaction history and transactions.

2. Sales Management
• Track the sales cycle from identifying opportunities to closing deals.
• Create accurate reports on sales performance and revenue analysis.

3. Manage tasks and reminders (Attendance)
• Organize daily tasks and prioritize work for the sales and support team.
• Send reminder notifications of tasks and deadlines.

4. Technical support and customer service
• An integrated system for managing technical support requests and following them up until they are resolved.
• The possibility of providing technical support directly through the system.

5. Reports and analytics
• Detailed reports to follow up the performance of different teams and analyze business needs.
• Data analysis tools to understand customer behavior and improve marketing strategies.

6. Integration with other systems
• The possibility of linking with e-mail systems and social media.
• Support integration with accounting software to standardize financial and administrative processes.