Temb ( App )

User App

The Temb user app is an integrated platform for air conditioning services, allowing users to request comprehensive maintenance, Freon charging, installation and removal of units, and thermal load calculations with ease. It features a simple interface, flexible payment options, and real-time order tracking for a fast and convenient experience.

Company App

The Temb company app provides a smart tool for managing air conditioning services, enabling service providers to receive orders, organize work teams, monitor task progress, and set prices and offers. It is designed to improve operational efficiency and ensure high-quality service delivery to customers.

App Features

User app
1. Comprehensive AC Maintenance: Maintenance and operation services for all types of air conditioners (split, central, integrated) without moving the unit.
2. Freon Charging: Refilling Freon and preparing pipes for optimal performance.
3. AC Installation & Removal: Professional dismantling, installation, and cleaning services.
4. Easy Customization: Ability to tailor the app to user needs.
5. Simple Interface: User-friendly design for a seamless experience.
6. Order Tracking: Monitor service requests in real time.
7. Flexible Payment Options: Pay electronically or in cash upon delivery.
Company App
1. Efficient Order Management: Receive and organize customer requests easily.
2. Task Assignment: Assign engineers and technicians to specific jobs.
3. Performance Monitoring: Track progress and ensure service quality.
4. Pricing & Offers Setup: Manage pricing and create promotional offers.
5. Reports & Analytics: Generate detailed reports to evaluate and improve performance.
6. Flexible Control Panel: Practical design for smooth business management.

App Screens

User App
1. Splash Screen: Displays the app logo while loading.
2. Sign Up / Login: Create a new account or log in using email/phone, with OTP verification.
3. Home Screen: Shows services (Maintenance, Freon Charging, Installation/Removal), offers, and nearby companies.
4. Service Selection: Choose the type of service, details (AC type, time, address).
5. Order Tracking: Monitor the status of the request from acceptance to completion.
6. Payment Screen: Select payment method (Online/Cash on Delivery) and apply discount codes.
7. Rating Screen: Rate the service and leave feedback after completion.
8. Profile Screen: Edit personal details, manage past orders, and access support.
Company App
1. Splash Screen: Displays the company logo.
2. Company/Technician Registration: Enter company or technician details and verify identity.
3. Home Screen: View new orders, ongoing orders, and statistics.
4. Order Details: Access customer information, service type, location, and cost.
5. Technician Management: Assign tasks to technicians and monitor their status (Active/Inactive).
6. Reports Screen: View earnings, technician performance, and completed orders.
7. Settings: Adjust pricing, create offers, and manage the company account

Technical Details

Programming Languages & Frameworks
• Frontend:
– Flutter: Used for building the user interface on both iOS and Android.
– Dart: The programming language used with Flutter.
• Backend:
– Laravel: A PHP framework used for server-side operations and database integration.
– PHP: The backend programming language.
Promotional Banner
• Banner Description: A colorful design showcasing and reflect the app theme.
• Format: PNG/JPEG, suitable for publishing on app stores and social media.
Screenshots
• Home Screen: Display of shawarma meals with order buttons.
• Order Screen: Running and History tabs.
• Menu Screen: Settings and visual theme options.
Additional Resources
• Help & Support: Section includes FAQs and a user guide.
• Contact Support: Direct messaging with the support team via the app.
• Privacy Policy & Terms: Available in the menu screen.
Privacy & Security
• Data Privacy: User data is protected in accordance with the privacy policy.
• Account Deletion: Option to permanently delete the account via the menu.
Future Enhancements
• Integration of advanced electronic payment gateways.
• Enhanced QR scan functionality for special offers.
• Implementation of analytics to track user behavior and improve the user experience.

User Guide

User App
• Getting Started
1. Download & Install: Get the app from Google Play or App Store.
2. Sign Up / Login:
– Create an account using phone/email, name, and password.
– Verify using OTP.
– Option to browse as a guest.
• Using the App
1. Home Screen:
– Browse available services (Maintenance, Freon Charging, Installation/Removal).
– View offers and select nearby companies.
2. Book a Service:
– Select the type of service.
– Enter AC details (type, number of units, notes).
– Set time, date, and address.
3. Track Your Order:
– Monitor the status from acceptance to completion in real time.
4. Payment:
– Choose Online Payment or Cash on Delivery.
– Apply discount codes if available.
5. Rate & Review:
– Evaluate service quality and leave feedback.
6 .Profile & Support:
– Edit personal details, view past orders, and contact support.
Company App
• Getting Started
1. Download & Install: Get the app from Google Play or App Store.
2. Register / Login:
– Enter company or technician details.
– Upload required documents for verification.
– Wait for admin approval.
• Using the App
1. Home Screen:
– View new service requests, ongoing jobs, and overall stats.
2. Manage Orders:
– Open order details to see customer info, service type, and location.
– Accept, assign to a technician, or decline orders.
3. Technician Control:
– Add or manage technicians and track their active/inactive status.
4. Reports & Earnings:
– Review earnings, technician performance, and completed services.
5. Settings & Offers:
– Adjust service prices, create promotions, and update company information.

System Requirements

Platforms
• iOS: Available on the App Store (requires iOS 12.0 or later).
Device Requirements
• RAM: Minimum of 2 GB.
• Internet Connection: Wi-Fi or mobile data is required for browsing and notifications.
• GPS Support: Required for location features .
• Camera: Needed for QR code scanning.
Permissions
• Location: To detect the customer or delivery agent’s location.
• Notifications: To receive updates on orders and promotions.
• Camera: For scanning QR codes.
• Storage: For saving temporary data (such as profile images).